Compassionate Home Health Care Services

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A trauma informed, relational, and aspirational residential children’s care provider in the East Midlands

Boardwalk Care is an independent therapeutic residential children’s home provider based in the East Midlands. Like all reputable providers, we are committed to improving the lives of children and young people by offering safe, nurturing, and emotionally literate environments. Our ambition, however, goes further. Our purpose is to deliver care that is consistently Outstanding — not as a rating, but as a lived experience for every child who enters our homes.

Boardwalk Care approaches Children’s Services with refreshing, contemporary thinking rooted in trauma informed practice, relational safeguarding, and a deep belief in children’s potential.

Our leadership team brings extensive experience of residential childcare, operational governance, and the realities of supporting children with complex needs. Over the coming years, we will expand our provision in a measured, ethical, and quality driven way, ensuring that every new home reflects the same warmth, consistency, and relational culture that defines Cedar House.

Through ongoing development and training, we ensure our teams are well prepared to meet the needs of the children in our care. Staff are supported to extend their skills, develop their careers, and continually refine their practice. We invest in people because we know that emotionally regulated, confident, reflective adults create emotionally safe homes.

By working proactively with the local community — neighbours, schools, faith groups, leisure organisations, and local businesses — we help children build a sense of belonging, identity, and purpose. Community connection is a protective factor, and we embed it intentionally.

We believe in quality over quantity. As an independent provider, we can focus our resources directly on children’s outcomes, ensuring every young person receives a bespoke, relationally attuned care plan that works relentlessly toward positive, sustainable change.

Our homes provide a holistic, safe, stimulating, and supportive family style environment where children can live, learn, heal, and grow.

Methodology – Trauma Informed, Relational, Restorative

At Boardwalk Care, we believe the people who most influence outcomes are the professional carers who show up every day with empathy, consistency, and curiosity. Whatever their role, every team member receives high quality, accredited training and development to ensure they can offer exceptional care.

Our training framework ensures staff can:

• understand the impact of trauma on development

• practice attachment informed care

• recognise and respond to a wide range of behaviours

• communicate with emotional literacy and clarity

• use relational, restorative approaches to conflict and challenge

Staff are equipped with practical strategies for responding to dysregulation, building trust, and supporting children through difficult moments.

Reflective practice is embedded into daily life — through keywork, team meetings, supervision, and informal conversations. We encourage staff to think deeply about their responses, their emotions, and the meaning behind behaviour. This reduces reactive practice and supports continuous growth.

Our team is diverse in age, gender, culture, and background, offering children a balanced and representative group of adults. Every new starter completes a comprehensive induction and is supported to achieve their Level 3 Diploma following probation.

Our leaders are confident, aspirational, and deeply invested in the lives of the children they support. They model the relational culture we expect across the organisation and hold high expectations for practice, consistency, and compassion.

We place the wellbeing of each child at the centre of everything we do — irrespective of the challenges they present — because every child deserves adults who refuse to give up on them.

1. Evidence Based Therapeutic Framework

Homes that embed a therapeutic model consistently and authentically achieve stronger outcomes. Our practice model is grounded in trauma informed, relational, and restorative principles, and is woven into daily routines, language, and decision making.

2. Holistic Planning Approach

We believe that when risks are well understood, they can be significantly reduced. Our safeguarding approach is proactive, creative, and relational. Children feel safe because adults understand them, anticipate their needs, and respond with empathy and structure.

3. Specialist and Targeted Interventions

Where specialist support is needed, we advocate relentlessly to ensure children receive timely, high quality interventions. We work in partnership with health, education, and therapeutic professionals to create wrap around support that is consistent and effective.

4. Assessment and Outcomes Tools

We use technology and evidence based tools to support engagement, track progress, and increase meaningful face to face time with children. Our focus is on creating experiences and memories that contribute to healing and growth.

5. Ongoing Review and Continuous Improvement

We combine formal and informal feedback loops to continually refine our practice. Children’s voices, staff reflections, incident analysis, and community feedback all shape our development. Continuous improvement is part of our culture, not a compliance exercise.